Grantham has two departments dedicated to answering your
financial questions: Financial Aid and Student Accounts.
It can be tricky knowing which department is the correct one to
call with your question. To help alleviate this confusion, both Financial Aid
and Student Accounts have compiled their most frequently asked questions.
Please view below!
·
Will I have enough aid to finish my degree?
·
Where can I find my loan/pell history?
·
How much student loans have I borrowed all
together (including all schools)?
·
How much Pell Grant am I able to get?
·
Is there a limit on the PELL Grant?
·
If I have to pay it back, why are there limits?
·
Where do I complete the FAFSA?
·
What is my log in information for the FAFSA/how
do I get it?
·
What tax year do I use on for my FAFSA?
·
Who do I count as member of the household on
the FAFSA?
·
How do I access my Financial Service portal in
GLife to upload documents?
·
Why did I see housing and meals on my funding
plan?
·
Where can I review my award letter?
·
Who is my Financial Aid Officer? *when the
Office of Financial Aid is assigned to a file
·
Where do I send the deferment form?
·
What documents are needed for verification?
·
How do I complete a V4 or V5 document?
·
Where do I find a notary?
·
Why do I have to amend my taxes?
·
When is the last day that a student can complete a request for
Tuition Assistance?
·
Why hasn’t my Financial Aid disbursed?
·
When will my Financial Aid disburse?
·
Why do I have a balance (or a negative balance)
on my account?
·
Why did I receive a delinquency notice?
·
Why did I receive an account statement?
·
Why do I have a delinquency hold on my account?
·
Why is a collection agency calling me?
·
Who do I talk to about setting up a payment
plan?
·
How do I make a payment to my account?
·
How do I update my address with TMS?
·
I can't access my TMS account?
·
Why did I receive a check from TMS?
·
How do I set up my TMS account?
·
Anything dealing with charges or payments that
a student sees on their student account
For the answers
to these questions, be sure to call the correct department.
To reach the
Financial Aid department, you can reach them at 1-800-955-2527 ext. 198 or ext.
199.
For Student
Accounts, you can call them at 1-800-955-2527 ext. 738.